Privacy Policy

1. Overview

RightHand ("we," "us") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have.

2. Information we collect

Information you provide: when you fill out our contact form, we collect your name, business name, email address, the plan you're interested in, and any message you send. When you purchase a plan, our payment processor Stripe collects your billing information directly; we do not store full payment card numbers.

Information from social media or other accounts: if you provide access to social media or other business accounts as part of onboarding, we use that access solely to deliver the services you purchased.

3. How we use information

We use the information we collect to respond to inquiries, deliver and bill for our services, communicate with you about your account, and improve our services. We do not sell your personal information to third parties.

4. Third-party services

We use the following third-party services to operate our business, each of which has its own privacy practices: Stripe (payment processing), Google/Gmail (email communication), FormSubmit (contact form delivery), and Vercel (website hosting). Information submitted through our contact form or checkout is shared with these providers solely to operate our services.

5. Email communications

If we contact you by email, including unsolicited outreach to local businesses, every email includes our physical mailing address and a way to opt out of future emails. We honor opt-out requests within 10 business days, consistent with the federal CAN-SPAM Act.

6. Data retention

We retain client information for as long as needed to provide services and to comply with our legal and tax obligations. If you cancel services, we retain billing records as required by law, and we delete or anonymize other personal information within a reasonable time upon request.

7. Your choices

You may request access to, correction of, or deletion of your personal information, or opt out of marketing communications, at any time by emailing forgeforwardagency@gmail.com.

8. Security

We take reasonable measures to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.

10. Contact

RightHand
2707 Normand Cir, College Station, TX 77845
forgeforwardagency@gmail.com
281-779-1937